> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bango.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Transaction reports

> Receiving data about all your attempted payments

Transaction reports let you track every attempted payment you've processed using the Bango Payment API. (This report excludes refunds.)

By default, Bango generates a **monthly** report including all attempted payments for that month, with their current status. Bango can make reports available to you by email or SFTP upload. Reports use [RFC 4180](https://tools.ietf.org/html/rfc4180) CSV format.

Here's an example transaction report:

```text theme={null}
MasterTransactionId,StartDate,UserId,MerchantTransactionId,Status,AmountDecimal,Currency
2006721250,"2018-09-19T16:49:03Z",1531214765,"MerchantId1","OK",0.1,"GBP"
2006721260,"2018-09-19T16:49:03Z",1531263015,"MerchantId2","DECLINED",0.2,"GBP"
2006721280,"2018-09-19T16:49:04Z",1531214765,"MerchantId3","OK",0.1,"GBP"
2006721270,"2018-09-19T16:49:04Z",1531214765,"MerchantId4","OK",2.1,"GBP"
2006721290,"2018-09-19T16:49:04Z",1531214765,"MerchantId5","OK",0.5,"GBP"
```

| Column name | Description |
| - | - |
| `MasterTransactionId` | (number) The globally unique transaction identifier assigned by the Bango Platform |
| `StartDate` | ([ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) timestamp string) When the payment transaction started (for example, when the payment was authorized) |
| `UserId` | (number) The customer's globally unique, anonymous Bango ID |
| `MerchantTransactionId` | (string) Your own unique transaction identifier, if you provided one |
| `Status` | (string) The current status of the transaction (see below) |
| `AmountDecimal` | (decimal) The transaction amount in the specified currency, with two decimal digits. For example, for a payment of GBP 1.23 this column contains `1.23` |
| `Currency` | (string) The three-character ISO 4217 currency code (for example, `GBP`). For the list of supported codes, see [ISO 4217 Currency Codes](http://www.xe.com/iso4217.php) |

### Transaction status values

The transaction report shows the current status for every transaction. These are the possible status values:

| Status | Description |
| - | - |
| `OK` | The transaction was successfully processed |
| `REJECTED` | The payment provider declined the payment |
| `ERROR` | An error occurred on the payment provider system while processing the transaction |
| `AUTHORIZING` | The first step of the two-step transaction is currently being processed |
| `FUNDS_RESERVED` | The first step of the two-step transaction was processed successfully – funds have been reserved |
| `CANCELLED` | The first step of the two-step transaction was canceled – reserved funds have been freed |
| `USER_SUSPENDED` | The user account was suspended on the payment provider system |
| `USER_NOT_ENABLED` | The user account was not enabled for payments on the payment provider system |
| `USER_SPEND_LIMIT` | The user account reached its spend limit on the payment provider system |
| `USER_BARRED` | The user account was barred on the payment provider system |
| `CONNECT_ERROR` | There was a connection error to the payment provider system |
| `DECLINED` | The payment provider declined the transaction request |
| `USER_INVALID` | The payment provider didn't recognize the user |
| `USER_NOT_FOUND` | The user account didn't exist on the payment provider system |
| `DATA_INVALID` | The request included invalid data (for example, a negative price) |
| `USER_INSUFFICIENT_CREDIT` | The user did not have enough credit |
| `INTERNAL_ERROR` | An error occurred on the Bango Platform while processing the transaction |
| `INVALID_PIN` | The supplied PIN was incorrect (some payment providers require the user to input a PIN for the transaction to complete) |
| `RESERVATION_EXPIRED` | The first step of the two-step transaction expired – reserved funds have been freed |
| `PRICE_NOT_SUPPORTED` | The amount sent by the merchant was not a permitted value |
| `BANGO_USER_BARRED` | The user account was barred on the Bango Platform |
| `NOT_SUPPORTED` | The attempted operation was not supported by the payment provider |
| `DATA_MISSING` | The request was missing data (for example, missing parameters) |
| `USER_EXCEEDED_LIMIT` | The user account reached its spend limit on the Bango Platform |
| `OPERATOR_SPEED_LIMIT` | The payment provider declined the transaction because the user account was attempting transactions too frequently |