Skip to main content
Check eligibility at the point in the consumer journey where you need to decide whether an Offer can be shown, taken up, or provisioned. The type of check you use depends on where the consumer is in that journey.

​
Before you begin

Before checking eligibility, identify:
  • The consumer.
  • The Offer or Offers involved in the journey.
  • Which stage of eligibility you need to check.
  • The consumer information required by your configured eligibility integration.

​
Choose the eligibility check

Use offer eligibility while building the consumer’s available Offer selection.When to use itBefore the consumer selects an Offer.What it checksWhether each Offer should be available to that consumer according to the Reseller’s eligibility rules.What to do with the result
  1. Identify the consumer.
  2. Request eligibility for the relevant Offers.
  3. Review the eligibility status returned for each Offer.
  4. Use the result in your offer discovery journey.

​
Understand eligibility results

An eligibility check tells you whether the consumer is eligible, not eligible, or whether eligibility could not be supported or determined for the request. The response can also include information that helps the Reseller determine what to do next in its consumer journey. For the exact response fields and status values, see the Eligibility API.

​
What happens next

  • If the consumer is eligible, continue the consumer journey.
  • If the consumer is not eligible, use the result to determine the appropriate next action.
  • If eligibility is unsupported or unknown, apply the behavior appropriate to your integration and consumer journey.

Eligibility API

View the request, response, and eligibility result definitions.